Casino Help Center

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For general casino disputes we provide a record that contains the bet
amount, running balance, game type, Round ID and time for each single casino round only. Every casino round has a unique Round ID and customers should provide it in their casino claim. Due to technology constraints we can only provide the customer with the card/number/dice details and outcomes for a limited number of casino rounds only. If a unique Round ID or exact time for a particular casino round is not provided by the customer we cannot guarantee the funds will be reimbursed.